• Cancellation Policy Refundable Tickets: We ask for at least a 24-hour's notice prior to the start of the tour for a full refund of your booking. Cancelation is easy, please email or text Haunted Traverse Tour Company. Free Rebooking as well when requested in writing at least 24-hours in advance of original tour start time.

• Cancellation Policy Non-Refundable Tickets: No Refunds for Adult/Child Non-Refundable Ticket(s). Free Rebooking when requested in writing at least 24-hours in advance of original tour start time.

***Reservations made within 24 hours of booking are not eligible for a refund.***

**Guests that do not attend their reserved tour are not eligible for a refund or rebooking.**

*No refunds are provided for canceling rebooked Ticket Reservations.*

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​Thank you for understanding that this tour operates with limited guest spots on the tour and offering only one tour per night. While I strive to be as helpful and flexible as possible, there have been instances where guests have taken advantage of this flexibility. Unfortunately, this makes it challenging to optimize the tour and makes sure each spot gets filled. To ensure the best experience for all guests and to be able to continue the tour, it's important that the cancellation and notification policies are followed. ~Dez, Tour Guide and Owner of Haunted Traverse Tour Co. *

Whether you're a believer, a skeptic, or someone in still making up their mind, you'll be entertained by our ghost stories, lore, local shenanigans and so many fun paranormal experiences and historical stories!

I have had many guests that tell me they didn't believe in ghosts and that their group members really wanted to do the tour more than they did. That is ok! I do not design my tour to prove whether ghosts exist or not. My focus is to tell you the ghost stories and lore experienced by the locals and myself, as well as get you excited about the fascinating history of Traverse City. So, in short, lots of fun history, fun tidbits of fun facts, and of course the spooky hauntings. All presented with a theatrical style by myself and my helper tour guides. We hope to see you on tour and do let me know if there is a particular aspect that you really would love to hear more about when we meet! ~Desirae

Great question. Please text or call 231.645.1447 BEFORE the tour start time. After the tour begins, your guide and the tour company cannot be reached by phone.

Yes, the tour runs in all-weather unless it's deemed dangerous. If we cancel the tour, we will notify tour participants one hour prior to the start of the tour via email and/or text messaging. Please make sure you opt in to receive text messages when booking.

***Cancellations by Haunted Traverse Tours will be sent via email or text, 1 hour prior to the start time of the tour. If Haunted Traverses Tours cancels a tour, participants are given the option to reschedule for a future event or cancel their booking.

*** Cancellations by guests, please email HauntedTraverse@hotmail.com and let us know in writing that you need to cancel your tour.

• Cancelation Policy Refundable Tickets: We ask for at least a 24-hours notice prior to the start of the tour for a full refund of your booking. Cancelation is easy, please email or text Haunted Traverse Tour Company. Free Rebooking when requested in writing at least 24-hours in advance of original tour start time.

• Cancelation Policy Non-Refundable Tickets: No Refunds for Adult/Child Non-Refundable Ticket(s). Free Rebooking when requested in writing at least 24-hours in advance of original tour start time.

***Reservations made within 24 hours of booking are not eligible for a refund.***

**Guests that do not attend their reserved tour are not eligible for a refund or rebooking.**

*No refunds are provided for canceling rebooked Ticket Reservations.*

Yes, reservations are required for all activities. We cap our tour guest numbers to ensure small, quality tours. From time to time, we may exceed a number to accommodate a party add-on, but I do not like to have large tours because a smaller tour, I believe is more fun and gives my guests more time to speak with the tour guide. ~Desirae

So yes, please, if at all possible, book a reservation. (We will cancel free of charge with a 24-hour advanced notice).

The walking tours in Traverse City are 100% outside. I would love to take you inside them, but these are busy operating businesses, hotels, and private residences that are all difficult to access the interior.

However, once you know which businesses are haunted and the ghost stories and history attached to the sites, you can patron the businesses during your visit to Traverse City. That will get you an idea of what they look like inside. Please be considerate to the businesses you visit, as again, they are busy servicing visitors to the area.

Yes! The tour is geared towards adults, but many people bring their children and tell us that they enjoyed it thoroughly.

Please leave a message and we will get back to you asap. We are out on a tour or away from the phones. The best way to see availability for tours is by clicking the book button to explore the dates we have available. Please feel free to leave a voicemail and we will call you back when we are available. This number is also text enabled.

Yes, all participants ages 5 - 13 must be chaperoned by someone age 18 or older. Proof of age may be required. Children under the age 5 must be accompanied by an adult too!

If you need to pay with cash or card in person, please call 231.645.1447 to book your reservation.

Online reservations must be made by no later than one hour prior to the start time for that tour. Please call if booking within one hour of the tour starting. 231.645.1447.

Please leave a message and we are out on a tour or away from the phones. The best way to see availability for tours is by clicking the book button to explore the dates we have available. Please feel free to leave a voicemail and we will call you back when we are available. This number is also text enabled.

But, of course! Some of the best ghost photos have been taken by unwitting photographers intending to shoot other subjects. Ghostly apparitions tend to show up in photos, even when you didn’t see anything while snapping the picture. The only thing we ask is that you share the picture with us if you do get paranormally lucky!

We always start the tour on time. If you are running late, please let us know by calling 231-645-1447. If we do leave without you, find us!

On that note, please give yourself plenty of time to find parking and get to the tour meeting point 10 minutes prior to the start of the tour to check-in! If you're having dinner at one of our local restaurants, be sure to tell them what time you need to leave by so you, and they, can plan accordingly.

No, the Walking Ghost Tours' stories, local lore, and legends are told outside each location.

Tipping is always acceptable, but not required - it is totally at your discretion. Our guides do their absolutely best to entertain you and all of our guests. Many of our guests appreciate good service and choose to reward it. Ghost Guides are always grateful for your generosity!

Now-a-days we know we are a cashless society so here is our helpful Venmo information:

@SendDesiraeMoney :)

Thank you! We will make sure your gratuity gets to your tour guide! Please leave a review for your guide too! They love to read them.

Yes, private tours are available. Most groups, however, decide to attend the public tour for two reasons. First, it is less expensive. Second, part of the fun of the tours is interacting with all the other participants. If you are interested in more information on private tours, contact us.

Well...do you want a good tour or a tour where your guide is self-conscious? I ask that pictures are taken only of the buildings or the guide, but please do not video your tour guide. You will have more fun with the camera tucked away anyway!

I founded the tour because of my interest in the paranormal and history of Traverse City. I never aspired to be on TV! I am actually a quiet person and a little on the shy side. When you come on a tour with me, my enthusiasm for my tour topics takes over and I become pretty talkative! Go figure! Plus, I love meeting new people and hearing of their adventures too!

If you do take a picture, will you please send the picture to me too? I love to scrapbook on social media my summer as a tour guide, but never get the chance to take pictures of me doing the tours. I can't wait to hear what kind of adventures you are living! I hope to see you soon. ~Desirae

Yes. This is a 100% outdoor tour. We just ask that your puppy be well behaved. Thank you!

** For the Add-on After-Hours Spirits & Spirits Conversation, we ask that puppies stay home unless they are service dogs of course! We will be inside a local dive bar.

Yes:) We thank you in advance for the kindness. You will find below your tour guide's Venmo information because of all the things this gal can remember, it seems to be everything except this information when asked. :)

Tour Guide Des' Info: https://www.venmo.com/u/SendDesiraeMoney

Great Question. A public tour has an assigned start time and is open to anyone who wishes to book. Perfect for small groups that want to enjoy the company of others. A Private Tour is for groups of 10 or more. A private tour start time can be determined by guests, allowing we have a guide available.

We do private tours for groups of 10 or more. These private bookings are for tour start times that differ from our public tour start times. Please call 231-645-1447 or message Haunted Traverse Tours for more information on how to book.

We can make it easy if you have multiple guests that will be paying. We can curate a link that will give your group members the ability to book individually. Need more information on which tour to book, visit www.hauntedtraverse.com. Thank you!